Privacy Policy
Your privacy matters to us. This policy explains how TSON collects, uses, protects and handles information when you use our website and services.
Introduction
TSON respects your privacy and is committed to protecting the personal information you provide while using our website, products and services.
This Privacy Policy explains what information may be collected, how it may be used, and the measures we take to protect it.
Information We Collect
Depending on how you interact with TSON, we may collect information such as:
Name, phone number and email address.
Billing, shipping and delivery information provided when placing an order.
Products purchased, order details and transaction-related information.
Technical information and website usage data that may be collected automatically.
Orders & Transactions
When you place an order through our website, we may process information required to fulfil and manage your order.
This may include your name, contact details, billing information, shipping address, order details and communication related to your purchase.
Payment Information
Payments made through the website may be processed by third-party payment service providers or payment gateways.
TSON does not intend to store complete payment card information such as full card numbers or CVV details on its own website.
Payment information may be handled directly by the applicable payment service provider according to its own privacy and security practices.
How We Use Your Information
Information collected by TSON may be used for purposes including:
- Processing and fulfilling orders.
- Arranging shipping and delivery.
- Responding to customer enquiries.
- Providing order-related updates.
- Managing customer accounts.
- Improving our website and shopping experience.
- Preventing fraudulent or unauthorised activity.
- Complying with applicable legal requirements.
Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics tools, website hosting services and other technologies needed to operate the website.
These third parties may process information according to their own terms and privacy policies.
Data Security
TSON takes reasonable measures to protect personal information against unauthorised access, misuse, alteration or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as reasonably necessary to fulfil the purposes described in this policy, including order processing, customer support, legal, accounting and administrative requirements.
Your Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to request access, correction or clarification regarding information associated with you.
To make a privacy-related request, please contact us using the details provided below.
Policy Updates
TSON may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements or business practices.
The latest version will be published on this page with the applicable updated date.
Have a Privacy Question?
If you have a question about this Privacy Policy or how your information is handled, please contact TSON.